Contractors
Help for contractors working for end clients on the platform
FAQ
American Worker - MVP Health Questionnaire (IHQ)
Enrollment in the Minimum Value Plan (MVP Plan) is dependent on the completion of an Individual Medical Health Questionnaire (IHQ). Employees that hav...
How Do I Fill Out My Tax Withholdings Form?
Before filling out the W-4, we recommend (but do not require) using the IRS calculator to determine how to fill out your tax withholding information: ...
How do I view my W4?
To view you W4, please click "agreements," then the download icon next to "Form W 4"
Do you provide healthcare benefits?
Yes, as a large employer, Ascen provides health, vision, dental, life, and disability insurance and 401(k) retirement plans for employees on assignmen...
How do I view my tax documents (W-2s, 1099s, 1095-Cs) ?
Please follow this link to the Ascen platform , and it will take you to the "documents" section where the tax documents are located. Tax documents a...
Are stipends included on the W-2?
The stipend is not included since it's not taxable. Here is a good article on it: https://nomadhealth.com/resources/travel-nursing-tax-tips/
How do I change my payroll bank account?
Go to your direct deposit tab and select either "update bank instantly" or "update bank manually." You can enter your bank instantly with Plaid by sig...
How do I complete the Form I-9?
Please type in your Last and First Name in the User Info box, the click "OK.' The employee information screen should be filled out automatically. ...
What if I work at multiple facilities/locations/clients in a week?
If you are working at multiple locations or clients per week, make sure to enter time for the assignment that’s associated with that location or clien...
My upcoming paycheck for Friday display “pending,” will I get paid?
Paychecks display “pending” before their Friday deposit. You will receive the deposit on Friday.
How do I add time sheets?
Click the "time sheets" button on the left-hand menu to add timesheets. Then click the large "enter time" button in the upper-right-hand corner: ...
What should I do if I can't find my paycheck deposit
If you cannot find a deposit for your paycheck, please first check if you have a paystub for this week. If you do not have a paystub, please ensure yo...
Where can I view my paystubs?
For W-2 employees (most common), you can view your paystubs under the paychecks menu option in your dashboard. Please click the blue "paystub" button ...
Do you offer payroll debit cards?
Ascen offers a national payroll card for employees based in the US. Contact support@ascen.com to receive a card.
When are timesheets due?
Timesheets are due by Sunday night 11:59 EST.
When do I receive my paycheck?
Employees receive payment each Friday for the previous week’s work. In cases where a holiday is held on Friday, employees receive payment on Thursday....
How do I know if my tax withholdings are correct?
If you believe there is a mistake on your tax withholdings, please contact support at support@ascen.com or at (857) 370-6142. While we can’t give ta...
How do I change my tax withholdings?
Go to Payroll > Click on "Update Withholdings" in the upper right. You will be prompted to enter new withholdings and will need to re-sign the new g...
Employment Verification Request
Please download the attached PDF that contains detailed step-by-step instructions, including site images, to either produce your own information or cr...
How can I change my benefits?
Since Ascen's benefits are pre-tax, you can only change your benefits under several conditions: When you onboard with Ascen Anytime during the 30-day ...
How do I enter sick time?
In your dashboard, go to Time Off in the menu and click on Create Time Off Request. You will be asked to provide a subreason for the time off and the ...
How do I change my I-9 Authorized Representative?
Please email support@ascen.com to change your I-9 authorized representative and we will reset your I-9 form. You will then need to login at app.asc...
2024-2025 Open Enrollment Guide
Please download the attached PDF containing detailed information regarding benefits open enrollment period.